Centre & Tourist Services
At DFO South Wharf we are committed to offering the total shopping and dining experience and provide the following services to make your time at DFO enjoyable.
Tourist information 中文翻译
We are happy to welcome bus tour groups to DFO South Wharf.
Bookings are essential and should be made through our Centre Management office by calling (03) 9099 1111.
Tourism Discount Passport
DFO South Wharf offers Tourism Discount Passport which provides tourists with access to exclusive offers to tourist shoppers.*
The Tourism Discount Passport is available at the Customer Service Desk and Centre Management Office.
Located Ground Floor:
20 Convention Centre Place
South Wharf, VIC 3006
03 9099 1111
*To qualify, tourist shopper must reside 50km/31miles from DFO South Wharf.
A passport, driver’s license, boarding pass or hotel room key is required to redeem a Tourism Discount Passport.
Tour Group Services
DFO South Wharf proudly partners with all travel professionals – from tour operators, school groups, community groups, MICE groups to destination management companies.
We look forward to working with you to create a memorable shopping experience.
*Complimentary Bus Bay
*DFO South Wharf Centre Directory
*DFO South Wharf Tourism Discount Passport
*Tour Operators Benefits
To enquire or pre-book* please email DFO.SouthWharf@vicinity.com.au
5 working days is required for pre-bookings.
For your convenience, you can find ATMs in the Centre, in the following locations:
ANZ Bank - behind the escalator in the Food Court, in between Dolce Gelateria and Jooce Lab.
DC Payments - opposite Converse (Authentic Factory Outlet).
DC - from the car park exit on Ground Level, walk left towards the Novotel Hotel. The ATM will be on your left, attached to the Urban Hub Food & Liquor store.
Most major credit cards are accepted in stores. However, we recommend you check with individual stores prior to purchase.
Complimentary Wheelchair & Pram Hire
We offer complimentary use of this equipment to make your visit a relaxed and comfortable one.
To book a Wheelchair or Stroller, please phone contact our Customer Service Staff.
Customer Service Desk
The Customer Service Desk, located on the Ground Floor next to Oakley is the first point of contact for customers, retailers, venues and external contractors. Providing communication to the Centre Management Team and staff over weekend trading hours.
There is one food court at DFO South Wharf offering customers a range of cuisines.
Whether you're after a quick bite, coffee and cake or a meal, our food outlets have something to suit all tastes.
The food court is open from 10.00am until 6.00pm from Saturday to Thursday and 10am – 9pm on Friday.
See Dining >
Lost and Found Property
Please contact Centre Management if you have lost or found an item in the Centre.
For a hands-free shopping experience, self-service smartelocke luggage lockers are available for hire and cater for small to large suitcase on wheels.
Located on the 1st level near our Tourist Lounge, across from JB HiFi.
All of our toilet areas offer separate parents rooms with microwaves and change tables.
South Wharf Promenade
DFO South Wharf has direct access to the stunning South Wharf Promenade facing Melbourne's scenic Yarra River.
It offers a range of dining and entertainment options and is the perfect accompaniment to a long day's shopping.
Check out the South Wharf Promenade site for more details.